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Warranty, Shelf Life and Guarantee Question

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How long should a menstrual cup last?

Most reusable menstrual cups are made of a type of healthcare grade material (medical-grade silicone). These materials were designed to be durable and withstand a lot. Although some menstrual cup companies suggest replacing their product every year, a menstrual cup should last closer to 10 years with proper care. Inspect your cup on a regular basis for any tears, rips, punctures, or texture changes. Please contact or visit the menstrual cup manufacturer’s website to find out how often they recommend replacing the cup.
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When I order a menstrual cup online, is the packaging discreet?

Most companies try to be discreet as possible when shipping an intimate item. However, not all companies follow those guidelines. Contact the company if you have concerns prior to placing an order.
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How will I know when I need to replace my menstrual cup?

With proper care, a menstrual cup should last upwards to ten years. Inspect your cup on a regular basis for any tears, rips, punctures, or texture changes. If any of these are present, it’s time to replace your cup.
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Do most menstrual cup brands offer warranties or refunds?

Due to the intimate nature of how a menstrual cup is used, most companies will not issue a refund unless the item arrives in a condition that is unusable or poses a risk, such as having rips, tears, punctures, etc. upon arrival. Each company has their own policy and will need to be contacted directly with any concerns.
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