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Warranty, Shelf Life, and Guarantee Questions
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How long should a menstrual cup last?

Menstrual cups boast life spans that range anywhere from 6 months to up to several years. Each specific model and brand designates its shelf-life for buying consumers. In order to know the exact life-span of your menstrual cup before it needs to be replaced with a new one consult with your user guide and the manufacturer’s replacement recommendations.
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When I order a menstrual cup online, is the packaging discreet?

Yes. Menstrual cups are shipped in discreet packaging because they are an intimate item. Most manufacturers understand a woman’s need for discreetness and provide a neutral packaging for their menstrual cups when mailing them.
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When will I know I need to replace my menstrual cup?

Even though the shelf-life of a certain menstrual cup has an average time when the manufacturer recommends it be replaced, you can gage when you need to purchase a replacement by considering how worn it is, stained, and considering when you first purchased it. If your cup shows signs of becoming damaged by your next period, it is suggested you order a new one so it is shipped and received in time for you to conveniently use it your next period.
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Do most menstrual cup brands offer warranties or refunds?

Each warranty, refund policy, and return policy differs among the brands of menstrual cups. Many menstrual cups brands secure their customers with the best services and refund policies on a case by case basis. It is important that you call the manufacturer or brand of the menstrual cup to determine if their policies include your specific situation of dissatisfaction, product damage, or to exchange an unused menstrual cup purchased in the wrong size.
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